The staff at Fairy Finery is committed to providing each and every customer with prompt, friendly service. 

Most orders are shipped within 3-5 business days of our receiving them. Delivery time will vary with location and time of year.

You will be notified via email that your order is received, that the items are in stock, confirm shipping costs and what your tracking number is.
We value your privacy and use a SSL encrypted site for your safety in ordering. To learn about our privacy policy, security and terms of use click here.

We stand behind our products and want to provide a great experience for you.

We are happy to answer any questions and welcome your comments.

Credits or exchanges will be made for claims made within 10 business days after receiving your order.

Please look for the packing slip to check your shipment. Products must be returned in the same condition as received, and will be accepted only with our prior return authorization. Your account will be credited upon return of your merchandise minus shipping cost. In the event of a defective item we will refund, exchange, or adjust for you.

You may reach us by phone at 888-377-4511 (9-5 Central time) or by email at  sales@fairyfinery.com. 
 
We look forward to working with you.